Privacy

SlideSleuth Privacy Policy

Last updated: 16 October 2026

This Privacy Policy explains how SlideSleuth (“SlideSleuth,” “we,” “us,” or “our”) handles personal information associated with SlideSleuth accounts, subscriptions, security, and contact requests. The Service is offered globally where Stripe Managed Payments supports the customer, excluding restricted locations. SlideSleuth’s product and privacy support are provided in English.

Information we collect

We collect only the personal information reasonably necessary to operate the Service. This includes information you provide when you create or manage an account, purchase or manage a subscription, or contact us. We also maintain limited account, plan, transaction-reference, authentication, security, and service-operation records needed to provide the correct access, protect the Service, prevent abuse, and respond to requests.

When you use the contact form, we retain the information you submit and a limited security record used to prevent automated or repeated abuse. Please do not include passwords, authentication codes, or full payment-card details in a contact request.

How we use personal information

We use personal information to:

create, authenticate, secure, and support your account;
provide the features and plan you selected;
administer subscriptions, payments, cancellations, and refunds;
respond to account, billing, privacy, security, and other contact requests;
prevent fraud, abuse, and unauthorized access;
maintain the reliability and security of the Service; and
comply with applicable law and enforce our agreements.

We do not use personal information for third-party advertising or to build advertising profiles.

Essential session and security technology

SlideSleuth uses browser and device storage that is necessary to keep you signed in, maintain secure sessions, complete authorized sign-in handoffs, remember essential settings, and protect forms from abuse. We do not use third-party advertising trackers or track your activity across unrelated services for advertising purposes.

Payments

Eligible new purchases are handled by Stripe or its Link service as merchant of record through Stripe Managed Payments. Stripe handles checkout, localized payment presentation, indirect tax, transaction communications, payment fraud, disputes, and transaction support. SlideSleuth stores only the account, subscription, status, and transaction references needed to provide paid access and administer billing. SlideSleuth does not receive or store your full payment-card number.

Stripe and Link also process personal information for their own purposes and legal responsibilities, including operating their payment services, preventing fraud, and meeting tax and regulatory obligations. In those circumstances, they act independently of SlideSleuth. Their collection, use, retention, and disclosure of personal information are explained in the Stripe Privacy Policy.

Disclosure of personal information

We do not sell or rent personal information. We do not disclose personal information for third-party advertising, targeted advertising, or unrelated marketing purposes.

We disclose limited personal information only to essential service providers for hosting, authentication, billing, communications, security, or support services. Where a provider processes personal information on our behalf, we authorize it to use the information only to perform those services for us, subject to applicable law. Some providers also process personal information independently for their own purposes and legal responsibilities, as described for Stripe and Link in the Payments section above. We may also disclose information when reasonably necessary to comply with law, legal process, or a valid governmental request, or to protect the rights, safety, and security of SlideSleuth, our users, or others.

Overseas processing

Personal information may be stored or processed outside your country of residence.

Stripe describes global processing, including transfers to the United States and India, in its Privacy Policy. Other processing locations depend on the provider and service involved.

Overseas processing is subject to applicable privacy and data-protection laws and the safeguards in the relevant provider’s data-protection terms. Where applicable law requires specific transfer safeguards or mechanisms, those requirements apply. You may use our contact form to request further information about overseas processing and applicable safeguards.

Retention

We retain personal information only for as long as reasonably necessary to operate and secure the Service, maintain your account or subscription, respond to requests, keep required transaction and accounting records, resolve disputes, and comply with law. When information is no longer required, we delete or de-identify it, subject to reasonable backup and legal-retention periods.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No storage or transmission system can be guaranteed to be completely secure.

Your choices and requests

You may ask to access, correct, or delete personal information associated with you. Submit the contact form using the email address associated with your account when applicable. We may need to verify your identity before completing a request, and we may retain information where required by law or reasonably necessary for security, billing, fraud prevention, or dispute resolution.

You may have additional privacy rights depending on your location and the law that applies to the processing of your personal information. You may use the same contact form to ask about or exercise those rights. Any additional request methods, response periods, or remedies required by applicable law apply.

Nothing in this policy excludes, restricts, or modifies any privacy or data-protection right or remedy that cannot lawfully be excluded, restricted, or modified.

Privacy complaints

If you are concerned about how we have handled personal information, submit the contact form, select the privacy category, and describe your concern and the outcome you seek. Please provide enough information for us to identify and investigate the issue without including passwords, authentication codes, or full payment-card details.

We will acknowledge your complaint, investigate it, and respond without undue delay and within any time limits required by applicable law. We may ask for further information or reasonable identity verification where needed. If more time is needed, we will explain why and keep you informed, subject to any applicable legal deadline.

You may also complain to a privacy or data-protection regulator with jurisdiction over the matter, including if you are dissatisfied with our response. In Australia, this may include the Office of the Australian Information Commissioner (OAIC), where the matter falls within its jurisdiction. The OAIC’s complaint guidance explains its process and eligibility requirements.

Nothing in this policy restricts any right to contact a regulator or use another complaint or legal remedy available under applicable law.

Children

The Service is intended for people who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, submit the contact form.

Changes to this policy

We may update this Privacy Policy as the Service or legal requirements change. We will change the Last Updated date above and provide additional notice when required by law.

Contact

For privacy questions or requests, use the contact form.